Welcome to DK Online Solutions!
By accessing or using our IT, automation, cloud, hosting, development, and digital transformation services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
If you do not agree to these terms, you may not use our services.
The Company agrees to deliver Services as defined in the project proposal, quotation, or service agreement. All deliverables, timelines, and project milestones will be clearly outlined in the signed documents.
Any change to the project scope must be mutually agreed upon in writing.
Additional fees may apply for:
New features
Extended work
Third-party integrations
Additional revisions beyond the agreed limit
The Client agrees to pay all charges as detailed in the service agreement or invoice.
Payment terms, schedules, and accepted methods will be defined in the agreement.
Late payments may incur a penalty fee
The Company may pause work or suspend services (including hosting) until full payment is received
Renewals and subscriptions must be paid before due dates to avoid disruption
Both parties agree to maintain confidentiality of all proprietary, business, and technical information shared during the project.
Confidentiality does not apply to information that:
Is publicly available
Was already known to the receiving party
Was lawfully obtained from a third party
Must be disclosed under legal or regulatory requirements
The Client owns all content, branding, assets, and data they provide.
The Company owns rights to its internal tools, frameworks, and processes used to deliver services.
Upon full payment, the Company grants the Client a non-exclusive, non-transferable license to use the final deliverables for business purposes defined in the agreement.
Source code ownership (if applicable) will follow the terms outlined in the project contract.
The Company warrants that Services will be performed in a professional and workmanlike manner.
The Company does not guarantee that:
Digital products will be error-free
Hosting or cloud services will be uninterrupted (due to third-party dependencies)
Deliverables will meet all expectations not explicitly documented
All implied warranties, including merchantability and fitness for a particular purpose, are disclaimed.
The Company shall not be liable for:
Loss of profits
Business interruption
Data loss
Indirect or consequential damages
The Company’s total liability shall not exceed the total service fees paid by the Client for the specific project.
Either party may terminate the Agreement with 30 days’ written notice.
Immediate termination may occur if either party:
Violates any material term
Fails to cure the breach within 14 days of written notice
Upon termination, all outstanding payments become due.
This Agreement shall be governed by the laws of Sharjah Media City (SHAMS Free Zone), UAE, without regard to conflict of law principles.
Both parties shall first attempt to resolve disputes through good-faith discussions.
If unresolved, disputes shall be settled by binding arbitration under the rules of a recognized UAE arbitration authority, and the decision shall be final.
This Agreement represents the entire understanding between the parties and supersedes all prior agreements.
All amendments must be in writing and signed by both parties.
If any clause is found invalid, the remaining provisions shall remain enforceable.
Failure to enforce any provision does not constitute a waiver of rights.
By using DK Online Solutions’ Services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
For questions or concerns, please contact us at:
📧 info@dkonlinesolution.com
Last Updated: [12-12-25]
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